Contributed by Rebecca Reneau '11, ITAP Communication Consultant
A year and a half ago when Donna Arrington began working at DePauw, students had only one way to add money to their ID/OneCard balances. They had to bring either cash or a check to the HelpDesk in the lower level of the Union Building—not a terrible system by any means—but also not the most efficient. Most students don’t carry around much cash (if any) and it can take several days for a check mailed from home to arrive. This can seem like an eternity to a hungry student.
Things are working differently now: DePauw is using CBoard technology in order to offer students and their families, as well as faculty and staff, the option of adding money to their cards online at depauw.managemyid.com. Once ID/OneCard holders have created an account, they are able to electronically—and instantly—add more money to their card balance. Students also have the option of sending the link for their individual profile to a third party, like a parent or grandparent, so they can add money to the card too, if they wish. Best of all, students can report a card missing, making it unavailable for use until it is found. They can also reactivate their card once it is found. DePauw officially began offering the new online option to students on February 2nd, and within two weeks there had already been sixty-four deposits made using the new system.
There is a nominal charge of $2.50 in exchange for the convenience of the online transactions (linked to the processing of credit cards). For those who would prefer to avoid the extra charge, the old system of paying by cash or check is still an option, but at a new location. Formerly processed at the Union Building, these transactions are now taken care of by the Cash Receipts Office in the Administration Building (open Monday through Friday). For more information about ManageMyID, contact the HelpDesk by visiting www.depauw.edu/it/helpdesk or calling 765/658.4294.
