We're nearly there with the printer/copier upgrades in departments and offices!
Included in this posting:
- Rationale & strategy for printer/copier replacement across campus
- Student public printer/copier rollout
- Special print/copy card requests
- What to do when a printer/copier isn't working properly
1. Rationale & strategy for printer/copier replacement across campus
There were several factors considered in the selection of the Canon printer/copiers as a replacement for the Savins on campus. The key factor was the devices' sustainability features: ability to scan directly to digital, duplex (double-sided) printing capabilities, and secure swipe-to-release printing. Other factors included ease of use, ability to work with both Macs and Windows, and overall device reliability.
The general strategy used was to replace the Savin units with similarly equipped Canon printer/copiers in the same locations. While looking at these locations, we naturally looked for areas that had duplicate coverage, were underutilized, or where the end user indicated a unit was no longer needed. In addition, we tried to make color printing accessible to as many areas as possible by locating color printer/copiers in most major buildings and areas where there was a special need for color. When the delivery process is completed, there will be 24 color printer/copiers distributed throughout 17 different buildings on campus.
2. Student public printer/copier rollout
Student public printer/copier deliveries will begin after finals to alleviate any concerns DePauw students may have so they can concentrate on their end-of-semester responsibilities. We plan to have all deliveries completed before the start of Spring semester at which time students will have access to the Canon printer/copiers.
Currently, we are working on the student public printer/copier delivery schedule and will post it to the Printer/Copier Help Site as soon as possible. After the first of the year, students will have the opportunity to learn about the new printer/copiers by visiting the Digital Media Lab on the lower level of the Roy O. West Library to consult with a Student Technology Support staff member. Available consultation times will be provided in January.
3. Special print/copy card requests
Those who have submitted special print/copy card requests will be contacted by the HelpDesk to pick up their card(s) soon. We appreciate your patience during the processing of these requests.
4. What to do when a printer/copier isn't working properly
Please contact the HelpDesk (helpdesk@depauw.edu or 765-658-4294) with the DPU # found on the unit if you are having issues with the Canon printer/copiers. In addition, if you are having issues with any of the printer/copier features (e.g. scanning, stapling, etc.), let us know by contacting the HelpDesk.
If you have other questions . . .
If you have any questions, contact Mike Moore (x4296).
