To prevent being charged for a color print job you intended to print in black and white, install the latest version of the printer driver. Drivers installed after 2/5/2011 are current and do not need to be reinstalled. Instructions linked below will help you remove the printer driver and install the latest version.
2. Campus printing support tables hosted by Student Technology Support
Need help with campus printing? Bring your ID card and your laptop to one of the support tables listed below for assistance.
Date and Time | Location |
| Monday, February 14, 4:00 pm - 5:00 pm | Roy O. West Library main floor |
| Tuesday, February 15, 11:30 am - 1:00 pm | HelpDesk - U.B. lower level |
| Wednesday, February 16, 7:00 pm - 8:00 pm | Roy O. West Library main floor |
| Thursday, February 17, 11:30 am - 1:00 pm | HelpDesk - U.B. lower level |
| Thursday, February 17, 3:00 pm - 4:00 pm | Roy O. West Library main floor |
| Monday February 21, 3:00 pm - 4:00 pm | Roy O. West Library main floor |
3. Swipe ID card to release print jobs
New Canon printer/copiers have been installed in the academic buildings on campus. You will need your ID card to release print jobs. View more information on the campus printing website.
4. Having troubles with your password?
If you experience any issues logging into the new printer/copiers, or if you have any trouble logging into any of DePauw’s network resources, please visit the HelpDesk to have your password reset. Also, visit the passwords page on the HelpDesk website for help changing your password.
5. Printing on the residence hall printers
Drivers for residence hall printers have now been added to the print server. The instructions and downloads are available on the campus printing support page. Student Technology Support will be offering open labs to help you install these drivers and help you with the new campus printing system (see number 2 above).
6. How to check your printing balance
Check your your printing balances by visiting the campus printer support page and clicking on the link under the “Check print quota balance” heading. Please visit the HelpDesk/ID card office or any library check-out desk to add funds to your printing account.
We appreciate your help in enabling sustainable printing on campus.
Best,
Printer/Copier team
